Customer Support

Our customer support teams are responsible for trying to resolve customer queries at the first point of contact. Where possible, we try to avoid passing a query back to another department to deal with so it’s vital that our support team have a wide and varied knowledge of our business and in some cases a deep technical understanding of our systems.

Our customer support and operational teams are based in Gateshead and Cambridge in the UK as well as in our global offices supporting our larger E-Commerce customers. 

What We Are Looking For

Work Smart

We're constantly curious, looking for brilliantly simple solutions and we make things happen and achieve amazing results

Be Spirited

We are passionate about payments, our customers and colleagues. We are resilient and courageous in our thinking and actions.

Be Supportive

We care about each other, our customers and our company and we are open and direct in our approach. We are always striving to do the right thing in the right way.