Loyalty Analyst

Loyalty Analyst

Why is our Loyalty Analyst role the next step for you?

This role is pivotal in supporting our UK Retention Marketing team to drive loyalty performance and shape our future loyalty strategy. By understanding performance and analysing key trends, you will inform key strategic decisions through data-led, actionable insight.

How will you add value on a day-to-day basis?

You will carry out quantitative analysis on the key loyalty financial levers and pricing on an ongoing basis to help inform strategic decision making. You will also conduct deep dive analysis on major/trigger events (eg re-price) affecting our SME customer and looking at things like the impact on our churn rate over different time periods. 

You will work with data to retain customers and know what makes our customers tick carrying out end-to-end analysis on various loyalty drivers from analyzing data, drawing actionable business insight and providing recommendations to key stakeholders. 

What will make you the ideal candidate?

You will have experience and ability to work with large data sets. You will know how to tell a story with data and be able to tie analysis to the strategic objectives of the team. You will have strong commercial acumen as it’s important that your time is spent working towards helping our team reach our targets. 

You will also have strong excel and Microsoft office skills. 

How is Worldpay changing the world?

Worldpay has merged with Vantiv Inc. to create a new global leader in payments. The new Worldpay will have the scale, the reach and the resources to take our success story to another level. This move allows us to expand further into high growth markets, deliver innovation at scale and above all, brings together exceptional talent and a shared passion that will help propel us forward to the next chapter of our collective story.

Our technology enables billions of payments to be made each year whether online or in person. Working with customers large and small we help them to take payments quickly, safely and reliably, allowing them to grow their businesses and making your life more convenient in the process.



Job Number



London / England

Business Area


Employment Type

Permanent- Full-time


July 3, 2018