Windows Application Support Engineer

Windows Application Support Engineer

Why is our WPAP Support team the next step for you?

We build amazing customer applications that drive the growth of global businesses the world over. To keep our customers growing its essential our service is reliable and efficient. For those occasions when something does go awry we need an elite team of experts to set it right. That’s where our WAP Support team comes in. Smart, technical and always championing the customer, you’ll become a valued member of this growing team.


How will you add value on a day-to-day basis?

Investigating and troubleshooting production system problems, you’ll be critical to both Worldpay’s and our customer’s ongoing success. Working alongside the Infrastructure and Development teams to coordinate cross-department change, you’ll ensure optimum service availability whilst maximising the throughput of required change. Providing 24/7 out of hours on call support on a rota basis, you’ll be responsible for coordinating and implementation of essential tasks including statistic gathering and maintaining document knowledge.

What will make you the ideal candidate?

You will have extensive experience supporting Windows OS (2008/2012R2) and Active Directory in a busy environment. You’ll be an expert in relational databases, including experience of database design in MS SQL. Currently working within IT infrastructure, you will have an interest in application support/programming, and will be able to logically work through app fixes by understanding the way they work and order they run. You will be able to generate dashboards and will be able to automate simple tasks through scripting using Powershell.

Why Worldpay?

Worldpay has merged with Vantiv Inc. to create a new global leader in payments. The new Worldpay will have the scale, the reach and the resources to take our success story to another level. This move allows us to expand further into high growth markets, deliver innovation at scale and above all, brings together exceptional talent and a shared passion that will help propel us forward to the next chapter of our collective story.

Our technology enables billions of payments to be made each year whether online or in person. Working with customers large and small we help them to take payments quickly, safely and reliably, allowing them to grow their businesses and making your life more convenient in the process.


Job Number



London / England

Business Area

Tech and Engineering

Employment Type

Permanent- Full-time


July 11, 2018