Lead Product Writer
Why is our Product Content team the next step for you?
Progression will be important to you, and you’ll want to progress in an exciting company undergoing a period of change. You’ll love having variety in your day job, both in the products you’re producing content for and the target audiences that you’re engaging with.
You’ll want to move into a role where you are the lead for both the creation and strategy of product content. Having a passion for delivering world-class content, you’ll find yourself in a team of likeminded colleagues, all collaborating together to find new innovative ways to speak to our customers.
You’ll want to take ownership over your work, while giving other colleagues help and advice on the content they produce in a team lead capacity.
How will you add value on a day-to-day basis?
You’ll lead our Product Content team, creating all customer facing documentation for Worldpay’s products, including content relating to the UI of our products and product factsheets for our customers. You’ll own functional leadership of product content by defining priorities, workloads, strategies and objectives.
Collaborating with colleagues in our web content team, you’ll use analytic/ metric tools to ensure our content is both engaging to customers, and will be optimised to attract more visitors to our page – meaning more customers!
You’ll work with our Content Strategy Director to define and own the vision and strategy for our product content. You’ll work with other colleagues at Worldpay including product and marketing to identify content strategies and identify areas for improvement. Your content will ensure business stability, growth and enhanced profitability.
What will make you the ideal candidate?
You’ll be a writing enthusiast. You’ll love being creative and producing content that is both engaging and informative. Having proven your ability to copy-write and create content that is accessible and usable, you’ll now want to take your career to the next level in a highly fast paced environment.
Having previously worked as a writer on technology products, you’ll be able to write about them in a way that evokes interest from the target audience, while simplifying complex concepts.
You’ll be an excellent communicator, able to speak to senior stakeholders in a confident manner and will be adept at influencing people while getting the information you need to produce world class content.
Your passion for understanding customer needs and delivering world-class content will be crucial to your success in this role!
Worldpay has merged with Vantiv Inc. to create a new global leader in payments. The new Worldpay will have the scale, the reach and the resources to take our success story to another level. This move allows us to expand further into high growth markets, deliver innovation at scale and above all, brings together exceptional talent and a shared passion that will help propel us forward to the next chapter of our collective story.
Our technology enables billions of payments to be made each year whether online or in person. Working with customers large and small we help them to take payments quickly, safely and reliably, allowing them to grow their businesses and making your life more convenient in the process.
Cambridge / England
Marketing and Product
May 4, 2018