Application Support Engineer

Application Support Engineer

Why is our “Application Support Engineer" the next role for you ?

Our business is thriving in Asia. In particular Singapore the team is leading the market by doing it the Worldpay way. By teaming up with the variety of functions we learn new ways to continue being leaders in what we do. This region has some of our biggest eCommerce customers where the prospect for continued growth is huge. Worldpay is investing in US and in Asia more heavily than ever. We want you to be apart the successful evolution of the Worldpay journey and we’re looking forward to welcoming and investing our time in you. The team is rapidly growing to accommodate the recent and future growth of our business. We ensure our team operates according to the defined and deployed global operating model, maximising consistency across the wider global group..

How will you add value on a day-to-day basis?

The engineer will work as part of an Application Support team supporting the WPG & HCG. To provide professional support to the Worldpay Gateways (WPG & HCG) - eCommerce gateways within Worldpay allowing customers to process payments via their websites. The team will operate according to the defined and deployed global operating model, maximising consistency across the wider global group. This role requires the Senior engineer to work as part of an engineering team to seek resolution of production incidents as well as supporting the deployment of system changes to the production environment. The role includes working alongside the business stakeholders and helping to build a positive profile of the team that fully supports the Worldpay values. Provide development solutions to introduce application enhancements that drive both stability and/or automation

What will make you the ideal candidate?

Troubleshooting & investigation of production system issues of a 24-7 service where stability, reputation management & security are critical to the business’ ongoing success. Coordination and implementation of essential production maintenance tasks. Working alongside our Engineering colleagues to resolve complex issues ensuring any/all solutions fully meet operational requirements.


Regular reviews of the incident management queues. Mentoring and training of engineers as required. Define, develop and maintain documentation knowledgebase. Proactively identify improvements and enhancements to working practices. Assisting with audit data gathering, deployments to production environment, transition of new projects into live service Implement automation of manual tasks wherever possible, Implement suitable code fixes to resolve problems identified during incident analysis. Identify efficiency improvements in both processes & applications


Object oriented design development language – preferably Java

- Relational databases including experience of database design - preferably Oracle

- Operational Unix commands

- Understanding of Software Development Lifecycle

- Understanding of Client/Server topology

Track record in delivering work to schedule and specification

Degree level education (in related subject of computing, maths, science, engineering) or equivalent.

- Basic scripting commands

- High level knowledge of Networks & Firewalls

- Source code control - preferably GIT

- Experience of card processing security

Experience of Internet applications and/or the finance industry

- Experience of file I/O programming, especially with regards to extremely large files

- Shell scripting, preferably bash

- Perl

- Maven

- Apache / Tomcat

- Knowledge and experience of the Spring Framework


How is Worldpay changing the world?

We are leaders in modern money. Each and every time you use your debit card or credit card to pay for something, whether online or face-to-face, there’s a good chance it happened because of us. On an annual basis our innovations, systems and technology enable billions of money transactions globally. Working with customers large and small, we help them to take your payments quickly, safely and reliably, allowing them to grow their businesses and making your life more convenient in the process. As a leader in global Fin-Tech and the largest London IPO since 2011, this is a great time to join us in building for the next phase of the Worldpay journey



Job Number



Singapore / Singapore

Business Area

Tech and Engineering

Employment Type

Permanent- Full-time


May 22, 2018