Corporate Support Director
Why is our Corporate Support Director the next step for you?
The eCommerce division is booming. With significant revenue increases year on year, the business is the engine room of our global strategy. As experts in what we do, we operate across verticals that represent the most exciting opportunities for global eCommerce growth – Digital Content, Global Retail, Airlines, Regulated Gambling and Travel – and in doing so we are privileged to partner with many of the world’s most dynamic organisations. Our strategic aim is to drive differentiated value for our customers by increasing their profitability and hence Worldpay’s share of wallet. To achieve this we aim to reach more customers in more markets, in local language and with local payment options.
How will you add value on a day-to-day basis?
You will be responsible for managing a team of around 10-12 people, within a high energy department. Your team will provide dedicated support to large corporate global organisations, strengthening relationships and helping them with a wide range of non commercial queries.
You will be very hands-on; working directly with your team and internal stakeholders, improving and challenging existing internal processes for the benefit of the customer. You will be responsible for coaching and developing your team members and ensuring they build strong partnerships with our customers.
What will make you the ideal candidate?
You have worked as a team manager before, ideally in a Customer Support function, where you’ve dealt with corporate customers. Preferably you were in a role where technical customer queries were the norm. You are a confident team manager, with strong communication-, stakeholder management and coaching skills. Because you’ll be working in a vibrant part of the business we would expect you to bring lots of energy and enthusiasm to the team. You are fluent in Mandarin and have a good working knowledge of English.
Worldpay has merged with Vantiv Inc. to create a new global leader in payments. The new Worldpay will have the scale, the reach and the resources to take our success story to another level. This move allows us to expand further into high growth markets, deliver innovation at scale and above all, brings together exceptional talent and a shared passion that will help propel us forward to the next chapter of our collective story.
Our technology enables billions of payments to be made each year whether online or in person. Working with customers large and small we help them to take payments quickly, safely and reliably, allowing them to grow their businesses and making your life more convenient in the process.
Singapore / Singapore
Marketing and Product
April 6, 2018