Relationship Manager, Retail

Relationship Manager, Retail

Why is our Relationship Manager role the next step for you?

The eCommerce division is booming. With significant revenue increases year on year, the business is the engine room of our global strategy. As experts in what we do, we operate across verticals that represent the most exciting opportunities for global eCommerce growth – Digital Content, Global Retail, Airlines, Regulated Gambling and Travel – and in doing so we are privileged to partner with many of the world’s most dynamic mid-market and enterprise class organisations. Our strategic aim is to drive differentiated value for our customers by increasing their profitability and hence Worldpay’s share of wallet. To achieve this we aim to reach more customers in more markets, in local language and with local payment options.

From our Amsterdam office we manage the EMEA customers.

How will you add value on a day-to-day basis?

You will be responsible for managing some of our global Tier 2-3 retail customers which are located in EMEA. Key objective will be to cross- and upsell and develop opportunities within your customer portfolio. You will achieve this by engaging with customers and building a thorough understanding of their strategies and ambitions. From this we can match our propositions to the clients’ requirements and continue to build mutually beneficial engagements. You are a trusted advisor for our customers and help them grow their business. 

What will make you the ideal candidate?

Ideally coming from a Technology, Finance or payments background, you will have managed a portfolio of corporate customers, in a commercial capacity. Ideally you will have gained international experience. It is essential that you have strong communication and listening skills, business acumen and personal drive. You are able to communicate and influence all levels of the customer organisation, including executive and C-level. You will have excellent English language skills, any other languages are beneficial. Some flexibility is required in terms of traveling internationally.

Why Worldpay?

Worldpay has merged with Vantiv Inc. to create a new global leader in payments. The new Worldpay will have the scale, the reach and the resources to take our success story to another level. This move allows us to expand further into high growth markets, deliver innovation at scale and above all, brings together exceptional talent and a shared passion that will help propel us forward to the next chapter of our collective story.

Our technology enables billions of payments to be made each year whether online or in person. Working with customers large and small we help them to take payments quickly, safely and reliably, allowing them to grow their businesses and making your life more convenient in the process.


Job Number



Amsterdam / Netherlands

Business Area


Employment Type

Fixed term- Full-time


March 26, 2018