Corporate Support Advisor

Corporate Support Advisor

Why is our eCom Corporate Support Team the next step for you?

The eCommerce division is booming. With significant revenue increases year on year, the business is the engine room of our global strategy. As experts in what we do, we operate across verticals that represent the most exciting opportunities for global eCommerce growth, and in doing so we are privileged to partner with many of the world’s most dynamic mid-market and enterprise class organisations.

Ultimately, we help our customers take your payments quickly, safely and reliably, making your life a lot easier and allowing them to grow their businesses in the process.

Our people are our competitive advantage. Sao Paulo is our main hub for the LATAM region. We have about 30 people in the office, and there’s a great atmosphere as we’re shaping the future of payments in the region. We offer an energetic, entrepreneurial working environment with great opportunities for you to learn and grow. This is a great time to join an already successful business and further develop your career.

How would you add value on a day to day basis?

Working towards service level targets, you will handle a wide range of queries for all operational aspects of our corporate customers. You will build strong external relationships with their operational contacts as well as internally with our Sales teams who manage our Corporate relationships and other departments who support the end-to-end resolution of the queries. 

You are expected to develop a good understanding of your customers, working closely with them and providing prompt, accurate advice to ensure speedy and professional resolutions to issues. You will adhere to standard operating principles and business quality standards, pro-actively seeking appropriate opportunities to generate additional income for Worldpay through cross-selling activities.

What will make you the ideal candidate?

Ideally you will come from a customer service background, and be able to pick up systems quickly. You will have some affinity with technology or payment industry. You will be able to manage your own workload effectively and show evidence of the ability to meet tight deadlines. You are a good team player and have a positive attitude towards you work and colleagues alike.

How is Worldpay changing the World?

We are leaders in modern money. Each and every time you use your debit card or credit card to pay for something, whether online or face-to-face, there’s a good chance it happened because of us. On an annual basis our innovations, systems and technology enable billions of money transactions globally. Working with customers large and small, we help them to take your payments quickly, safely and reliably, allowing them to grow their businesses and making your life more convenient in the process. As a leader in global fintech and the largest London IPO since 2011, this is a great time to join us in building for the next phase of the Worldpay journey. Our work environment is best described as collaborative and supportive, with the environment being fast paced, dynamic and entrepreneurial.

Reference

Job Number

JO-1712-11938

Location

Sao Paolo / Brazil

Business Area

Customer Support

Employment Type

Permanent- Full-time

Posted

December 20, 2017

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