Administrative Customer Support - 12 Month FTC

Administrative Customer Support - 12 Month FTC

Why is our eCom Corporate Support Team the next step for you?

Each year the business customers we deal with make billions of money transactions when people like you and me use our debit cards and credit cards to pay for goods or services. These transactions happen using Worldpay technology and systems, whether online or face-to-face, chip & pin or contactless. So next time you get a round in or buy your dinner, book a holiday or top-up on petrol, there’s a pretty good chance we helped you pay for it.

Ultimately, we help our customers take your payments quickly, safely and reliably, making your life a lot easier and allowing them to grow their businesses in the process.

How would you add value on a day to day basis?

A key part of our business is the support that we provide to our corporate customers. Part of your day-to-day will be to manage project transition by supporting the administration of data from one centre to another.  You will be completing user testing, validating data sets, business check out activities, contributing to customer readiness and customer data cleanse.

What will make you the ideal candidate?

The ideal candidate will be able to review and analyse data providing accurate feedback on findings. You will be IT literate with strong Excel skills and be able to pick up systems quickly. You’ll be capable of using your own initiative to solve problems and work on your own to complete tasks. You will be a good team player and have a positive attitude towards you work and colleagues alike.

How is Worldpay changing the World?

Based in Gateshead at our Team Valley offices, you will be part of Worldpay’s biggest operations centre. Our Gateshead teams are the frontline when it comes to dealing with our customers and making sure we deliver the best levels of service possible.

The Corporate Support Team plays a vital role in providing essential support to Worldpay’s corporate customers - those businesses whose annual turnover is in excess of £10million.  Our corporate customers expect world class service, which your team will be responsible for delivering in line with out ‘Corporate Support Charter’.

 

Reference

Job Number

JO-1710-11653

Location

Gateshead / England

Business Area

Customer Support

Employment Type

Fixed term- Full-time

Posted

November 2, 2017

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