Senior Relationship Manager

Senior Relationship Manager

Why is Worldpay the next step for you?

Our eCommerce division is booming. As experts in payments, we operate across a range of exciting verticals globally: Digital Content, Global Retail, Airlines, Regulated Gambling and Travel. Our strategic aim is to drive differentiated value for our customers by increasing their profitability and hence Worldpay’s market share. To achieve this we aim to reach more customers in more markets, in local language and with local payment options. The Shanghai office is our central hub for China and you will grow our eCommerce portfolio across this region.

How will you add value on a day-today basis?

Based from our vibrant Shanghai office you will be managing 4-6 Tier 1 accounts in the Retail and Digital space. These will be large enterprise merchants who have an international presence but are headquartered in China.

You will develop cross-sell opportunities and drive growth by engaging customers on retail/ digital content-specific roadmap. By really understanding your customer’s strategy you will help them achieve their goals. You will strengthen your relationship through frequent face to face meetings and provide them with valuable commercial insight that you have developed through collaboration with vertical leads, delivery and product managers. You’ll also influence vertical proposition development internally by capturing feedback on roadmaps.

What will make you the ideal candidate?

You have strong enterprise relationship management experience and come from a payments or ecommerce background. We are looking for an all-rounder who can manage complex negotiations as well bringing a sensitivity around pricing and competition analysis. Your strong communication skills, business acumen and personal drive will make you successful at Worldpay. We would love you to have previously worked with global clients, where you’ll have adapted a solutions led sales style. You will be familiar with new media and gaming trends and have an affinity to software as a service technology.  

How is Worldpay changing the world?

We are leaders in modern money. Each and every time you use your debit card or credit card to pay for something, whether online or face-to-face, there’s a good chance it happened because of us. On an annual basis our innovations, systems and technology enable billions of money transactions globally. Working with customers large and small, we help them to take your payments quickly, safely and reliably, allowing them to grow their businesses and making your life more convenient in the process.



Job Number



Shanghai / China

Business Area


Employment Type

Permanent- Full-time


October 24, 2017