Fraud Team Leader

Fraud Team Leader

Why is a role in our Transaction Monitoring team the next step for you?

Protecting Worldpay and our Global customer’s base against financial and/or reputational loss is at the heart of what we do! This is a newly created role supporting the Team Manager with day to day management of the Fraud Analyst team to ensure that we are delivering our objectives in an ever-changing organisation. In return we offer an excellent development path in a fast paced dynamic role.

How will you add value on a day to day basis?

This is an excellent opportunity to develop your managerial skills in a team leader role responsible for work allocation and scheduling to ensure KPI’s, targets & SLA’s are delivered. You will help to develop the team through regular 1-2-1's and half and full year reviews. While providing key technical leadership acting as the primary point of reference for the team, supporting with daily queries and referrals. You will drive Quality Assurance on key operational process across the function ensuring case investigations, complaints and any escalations are dealt with in accordance with our regulations.

What will make you the ideal candidate?

You’ll need demonstrable experience in a Fraud role within a financial services, retail or another commercial environment. You will have proven leadership skills and some experience of work delegation or monitoring colleagues work. You must be able to demonstrate experience of implementing and updating processes and have knowledge of other risk types including money laundering and Card Scheme compliance. You’ll be someone for whom attention to detail is second nature and you enjoy seeing complex tasks through to completion.

How is Worldpay changing the world?

Worldpay is a leader in global payments, we provide an extensive range of technology-led payment products and services to over 450,000 customers, across 146 countries and 126 currencies. We manage the increasing complexity of the payments landscape for our customers, allowing them to accept the widest range of payment types around the world. Using our network and technology, we are able to process payments from geographies covering 99% of global GDP enabling businesses to grow and prosper.


Job Number



Manchester / England

Business Area

Customer Support

Employment Type

Permanent- Full-time


November 10, 2017