Collections Agent (B2B)
Why is our Collections team the next step for you?
Interested in being part of a world-leading global payments business? Worldpay process almost 50% of payments on the UK high street, on a typical day, we process 36 million mobile, online and in-store transactions – that’s about 415 each and every second. Join our growing Collections and Recoveries function is much more than picking up the phone to collect money. It's the way in which we work which is key, we operate in a regulated environment, therefore "treating customers fairly" is at the heart of everything we do.
How will you add value on a day-to-day basis?
Our Collections teams provide support to our Global Business customers, managing accounts with a strong focus on cash collection, and aged debt clearance. You’ll be part of an high performing, fast-paced team who always strive to exceed cash and quality targets whilst operating in line with FCA, DPA and Banking Code Regulations. Communication is a key part of this role, building effective internal and external business relationships. We will provide training and on-going support from our experience Collections agents and our salary packages are competitive.
Our teams work Monday – Friday 9-5pm so good for work-life balance and there are often overtime opportunities too.
What will make you the ideal candidate?
We’re passionate about what we do – and you will be too! You’ll provide guidance and query resolution to our customers so you must have a high standard verbal and written communication. We are looking for motivated and deadline driven individuals with the ability to work under pressure whilst maintaining quality of work. We are a fast moving business there are always opportunity for career development.
How is Worldpay changing the world?
Working with customers large and small, we help them to take your payments quickly, safely and reliably, allowing them to grow their businesses and making your life more convenient in the process. We look forward to hearing from you.
As a Fin-Tech Business we are always try to embrace new technology - are asking all potential candidates to complete a brief video screening
Manchester / England
August 30, 2017