Collections Team Manager - 12 month contract
Why should you say yes to Worldpay?
We are the leaders in Modern Money; we process millions of card based transactions on a daily basis for over 300,000 UK customers. As we continue to grow our Collections function services more and more customers from all markets including Airlines, Travel, Retail, and Gambling.
2018 will be an exciting year for Collections as we deploy a new debt policy and develop our technology capability significantly.
Interested in working alongside our Head of Collections Team Leaders to deploy lots of change? We are looking for an experienced manager to head a team of 9 collections SME’s to deliver strategies for our corporate customer base.
How will you add value?
You will be leading the delivery of the New Acquiring Platform (NAP) integration, systems and process changes across the wider Collections function.
As the Primary point of contact for meetings and initiatives for NAP, you will take ownership of the quality framework, process documentation, and identification of training needs and skills gaps ensuring readiness for the new system integration.
It will be a very interesting fast paced change environment, working closely with 3 Team Leaders managing BAU effective and efficient cash collection and bad debt provision through. You will focus on the ongoing collections strategy development for compliance, policy and quality.
What will make me right for the role?
This is an excellent opportunity for an experienced manager with end-to-end collections knowledge within a target driven, changing environment. You will have an appetite to manage and develop people at various stages of their career. Preferably you would have worked in a payments or financial services environment, with experience of managing change and implementing change processes to increase departmental output. You must have gained experience of working within regulated environments (e.g. FCA) and also have some had exposure to risk management and any legislation impacting Collections. Additionally, you should be able to collate data and produce reporting and MI.
Worldpay has merged with Vantiv Inc. to create a new global leader in payments. The new Worldpay will have the scale, the reach and the resources to take our success story to another level. Our technology enables billions of payments to be made each year whether online or in person. Working with customers large and small we help them to take payments quickly, safely and reliably, allowing them to grow their businesses and making your life more convenient in the process.
Manchester / England
Fixed term- Full-time
February 7, 2018