Technical Account Manager
Technical Account Manager - Singapore
Why is our Corporate Support Team the next step for you?
The eCommerce division is booming. With significant revenue increases year on year, the business is the engine room of our global strategy. As experts in what we do, we operate across verticals that represent the most exciting opportunities for global eCommerce growth – Digital Content, Global Retail, Airlines, Regulated Gambling and Travel – and in doing so we are privileged to partner with many of the world’s most dynamic organisations. Our strategic aim is to drive differentiated value for our customers by increasing their profitability and hence Worldpay’s share of wallet. To achieve this we aim to reach more customers in more markets, in local language and with local payment options.
How will you add value on a day-to-day basis?
You will be the main contact for one of our global key customers, focusing on all operational aspects of their business, by building strong relationships and by solving their operational issues & queries, you will be proactively partnering with our key customer.
You will develop a deep understanding of our customer’s business, working closely with your colleagues in other areas and providing prompt and accurate advice and issue resolution. In addition to this, you’ll work on transaction reports, data analysis and transaction flow to help our customer sell more. You will be the go-to person for one of our global key customers.
What will make you the ideal candidate?
You will have a technical background, ideally in software development, and will have previously supported corporate customers with complex problems in a B2B environment. You will have an analytical mind set and good problem solving capabilities. You’re comfortable on the phone and you will have excellent communication skills. Because you’ll be working in a vibrant part of the business we would expect you to bring lots of energy and enthusiasm to the team. As you’ll be liaising with our clients from China you’ll be fluent in Mandarin both verbally and in writing.
How is Worldpay changing the world?
We are leaders in modern money. Each and every time you use your debit card or credit card to pay for something, whether online or face-to-face, there’s a good chance it happened because of us. On an annual basis our innovations, systems and technology enable billions of money transactions globally. Working with customers large and small, we help them to take your payments quickly, safely and reliably, allowing them to grow their businesses and making your life more convenient in the process. As a leader in global fintech and the largest London IPO since 2011, this is a great time to join us in building for the next phase of the Worldpay journey. Our work environment is best described as collaborative and supportive, with the environment being fast paced, dynamic and entrepreneurial. Please apply now and we’ll be in touch.
Singapore / Singapore
August 9, 2017