Helpdesk Support Advisor

Helpdesk Support Advisor

Sales Support Advisor

Why is our Sales Support Team the next step for you?

The Sales Support Team in Harrogate is a crucial function within SME Sales and there is no time like the present to join us. We manage a number of key processes and deal with hundreds of queries a day; we are a bustling hub of activity and a great place for you to develop if you enjoy multi-tasking and getting things done.

You need to know that we are a team of foodies and animal lovers – Mums and Dads to 5 dogs, 4 cats, 2 tortoises and a turtle. We are always talking about food and planning our next meal out, between dancing to 80’s music and rock climbing.

How will you add value on a day-to-day basis?

You will provide dedicated support to our SME sales teams and our two largest strategic partners. You’ll make improvements by identifying issues, providing solutions and initiating change.

You’ll also drive customer engagement by delivering uncontested world-class standards of service to internal and external customers.

What will make you the ideal candidate?

We expect you to be confident, articulate and motivated to deal with loads of different types of queries and calls.

Your exceptionally engaging telephone manner will be second to none – you are happy on the phone investigating and fixing things.

How is Worldpay changing the world?

We are leaders in modern money. Each and every time you use your debit card or credit card to pay for something, whether online or face-to-face, there’s a good chance it happened because of us. On an annual basis our innovations, systems and technology enable billions of money transactions globally. Working with customers large and small, we help them to take your payments quickly, safely and reliably, allowing them to grow their businesses and making your life more convenient in the process. As a leader in global Fin-Tech and the largest London IPO since 2011, this is a great time to join us in building for the next phase of the Worldpay journey.



Job Number



Harrogate / England

Business Area

Customer Support

Employment Type

Permanent- Full-time


June 12, 2017