Head of Cloud Operations

Head of Cloud Operations

Head of Cloud Operations 

Why is our Gateway 2.0 team the next step for you?

As part of this team, you will provide technical management and leadership of the Worldpay CloudOps practice and ensure the effective and reliable delivery of all services hosted on AWS and eventually other public cloud service providers. You will be responsible for growing Worldpay capabilities in public Cloud hosted infrastructure and to build assets that can be easily consumed by future new teams.

The practice will be organised into squads who will be responsible for

•    Delivering the Worldpay Online Payments service and automated on-boarding services focused on small to medium sized businesses

•    Building and running the technology implementation of the go-forward Worldpay API

•    Building and running the new elastically scalable and fault tolerant Gateway

•    Delivering the Service oriented Platform  

The Online Payments service allows small- to medium sized e-commerce businesses to start accepting payments from their website within hours. 

The Worldpay API provides a modern Restful JSON API and simplified integration for large corporate customers worldwide.

Gateway 2.0 will provide intelligent routing and improved data-driven payment outcomes using reactive frameworks and distributed data to deliver next generation non-functional requirements.

The services will operate in public Cloud and are built using DevOps principles and an obsession with Automation. 

How will you add value on a day-to-day basis?

You will have technical service ownership providing leadership and direction during major incidents and service recovery. You will ensure the availability and reliability of 247 service with 5 9’s uptime, ensuring quality of architecture and design of cloud based services and their continuous improvement to meet availability, security and compliance requirements. Under a DevOps framework, you’ll be working closely with Engineering (Dev/QA) to build a world class engineering pipeline with a high level of automation and continuous delivery. You will make sure that releases are stable, scalable and secure when deployed to live service. And ensure effective monitoring in place for the Production environments; making sure alerting mechanisms are deployed and appropriately assigned to the support model (currently App Dynamics, Splunk, Cloudwatch).

You will be designing and planning a roadmap of Cloud initiatives elsewhere in cooperation with other teams at Worldpay as needed in line with our strategy, and build a community of Cloud Operations Engineering that shares innovation, best practices and continuous improvement opportunities.

As part of the role, you will ensure CloudOps engineers across squads are in the right roles, effective, engaged, have the right workload and can achieve their full potential. You will lead the team through compliance and security audits, manage suppliers both directly and via the Strategic Supplier Management function, and ensure the NPE and Production environments are documented within collaboration tools; collaborating with engineering on design and configuration, ensuring a balance of stability, security and flexibility.

What will make you the ideal candidate?

You will have experience of delivering business critical 24x7 systems to 5 9’s availability, and experience of working in a global online business, ideally providing financial trades or transfers. You will have implemented and managed teams using DevOps approach and have the ability to lead and manage technical teams. A strong technical background with the ability to operate ‘hands on’ is key to the success of this role, as well as extensive experience with AWS management (CloudFormation, EC2, ECS, VPC, RDS, S3, CloudFront, ELB, Lambda, Cloudwatch) IAM, Route53). You will have automated monitoring and alerting experience (including App Dynamics, Splunk, AWS Cloudwatch, Oracle EM), automated deployment experience (including Jenkins, Sonar, Nexus, Maven, Puppet, Ansible) and experience with Restful API’s and SQL.

An understanding of service management processes and experience in setting operational KPI, SLA and NFR’s are important. You will have experience working in both Agile and DevOps environments, so that you are familiar with planning sessions, estimation and ensuring that all DevOps tasks are recorded in the ticketing systems and story walls. Knowledge of security aspects of financial trading/monetary transfer systems (like PCI Compliance, DDOS prevention, IDS) are ideal, as well as knowledge of scalability levers in high volume, low latency transactional systems.

How is Worldpay changing the World?

We are leaders in modern money. Each and every time you use your debit card or credit card to pay for something, whether online or face-to-face, there's a good chance it happened because of us. On an annual basis our innovations, systems and technology enable billions of money transactions globally. Working with customers large and small, we help them to take your payments quickly, safely and reliably, allowing them to grow their business and making your life more convenient in the process. AS a leader in global Fintech and the largest London IPO since 2011, this is a great time to join us in building for the next phase of the Worldpay Journey.



Job Number



London / England

Business Area

Tech and Engineering

Employment Type



January 23, 2017